FAQs

Orders & Returns

Please allow 7-14 business days before receiving orders. Tracking numbers will be provided after your order has been shipped. 

If you do not have a tracking number after 2 business days, please email us at growwithlight@yahoo.com 

Yes, you are able to cancel your order before the package has been shipped. If the order is already shipped, then once package is received, follow the steps for a regular return process. 

Yes, our refund policy lasts 30 days. You can view our return policy here.

Change response to: If you have misspelled or auto-filled an incorrect delivery address, email us at growwithlight@yahoo.com within 24 hours. There will be no refund given after the package is shipped. 

Shipping

The average shipping time is 7-14 business days. If your package is being sent internationally, the average shipping time would be 15-25 business days. 

Other

If you have any further questions, please send us an email to growwithlight@yahoo.com and we will be more than happy to answer your questions and connect!